Terms and Conditions
1. Website Use
By accessing the website owned by TJRG Primetech Solutions Inc., you agree to use our content, forms, and contact tools solely for personal, non-commercial purposes. Unauthorized copying, redistribution, scraping, or resale of content is strictly prohibited.
2. Intellectual Property
All logos, branding, visuals, and text content on this site are owned by TJRG Primetech Solutions Inc. or its content partners. No part may be reproduced without prior written consent.
3. Communication
Our website provides contact forms, phone numbers, and email addresses for customer inquiries. Use of these methods implies permission to respond via those channels. We do not offer login accounts or commercial booking portals.
4. Liability Disclaimer
We make every effort to maintain accurate and timely information, but TJRG Primetech Solutions Inc. is not liable for typographical errors or third-party outages. All service-related questions should be directed through official contact methods.
5. Changes to This Agreement
We reserve the right to update these Terms and Conditions at any time. Users are encouraged to review this page periodically.
Our Popular Services
ServicesPrivacy Policy
At TJRG Primetech Solutions Inc., your privacy matters. This policy outlines how we collect, use, and protect your personal information across our website and service platforms.
1. Information We Collect
We may collect personal data such as your name, phone number, email address, and service location when you submit a form or contact us directly. Additionally, anonymous usage data such as IP address, browser type, and page interactions may be gathered through analytics tools like Google Analytics.
2. How We Use Your Data
Your information is used solely to respond to inquiries, schedule services, issue appointment confirmations, and improve our website experience. We do not sell or rent your data to third parties. Some tools (such as Google Maps and reCAPTCHA) may use cookies or session data to enhance functionality and prevent spam.
3. Data Sharing & Third Parties
We may share limited information with third-party service providers who assist with appointment scheduling, payment processing, and website optimization. These partners are contractually bound to keep your data secure and confidential.
4. Cookie Policy
Our site may use cookies to monitor user behavior, track performance, and enhance load speeds. You can modify cookie preferences through your browser settings. Disabling cookies may limit certain site functionality.
5. User Rights & Control
You can request to view, correct, or delete your personal data by contacting us at info@repairsupport24.com. We respect your rights under GDPR and CCPA guidelines and will respond within applicable timeframes.
6. Data Security
We implement secure server protocols, HTTPS encryption, and periodic system audits to protect your information. However, no online transmission is 100% secure — use discretion when submitting sensitive data.
7. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted here with a revised date. Continued use of our website implies your acceptance of those updates.
8. Contact Us
If you have questions or concerns regarding this Privacy Policy, contact us at:
Email: info@repairsupport24.com
Terms of Service
1. Scope of Service
TJRG Primetech Solutions Inc. provides diagnostic and repair services through vetted, independent partner technicians. These partners are not employees but operate under agreed quality standards and conduct policies. Services include troubleshooting and repair of major household appliances — primarily refrigerators, ovens, cooktops, and ranges.
2. Service Call Fee
A standard non-refundable Service Call Fee of $100 applies to all visits where no repair is provided. If repair service is completed during the visit, this fee is waived. The fee covers technician travel, assessment, and initial diagnostics.
3. Payment and Refunds
Payment is due after service is completed. If a service cannot be performed, the Service Call Fee still applies. Refunds for service payments (not including the fee) must be requested within 24 hours. Approved refunds will be issued to the original payment method.
4. Warranty & Follow-Ups
Replacement parts carry manufacturer warranties. Our partner technicians also offer a workmanship guarantee. If any issue persists after service, a technician will return to resolve it at no additional labor charge within the warranty period.
5. Service Limitations
Our partner technicians provide all repair services required to restore appliance functionality, excluding welding, electrical rewiring, or other complex procedures. Installations of new appliances may be offered when relevant to repairs.
6. Liability
TJRG Primetech Solutions Inc. is not liable for pre-existing damage, improper appliance installation by third parties, or any loss resulting from service delays caused by external factors. It is the homeowner’s responsibility to provide safe access and accurate information regarding appliance history.
7. Contact
Questions about these terms may be directed to:
Email: info@repairsupport24.com
